Help
Answers to the questions we get most. If yours is not here, our support team can pick it up from the app.
Frequently asked questions
Open the app, enter your destination, choose boda or car, and tap Request. You'll see the fare before you confirm, and a nearby rider is matched to you.
Staying safe
Verified riders
Every rider submits an ID, a licence and vehicle registration, and we check them before their first trip.
Live trip sharing
Share your trip with someone you trust and they can follow your location until you arrive.
SOS button
One tap alerts our support team and shares your live location with your emergency contacts.
Ways to pay
- MTN MoMo
- Pay straight from your MTN Mobile Money account
- Airtel Money
- Pay from your Airtel Money wallet
- Cash
- Pay the rider in cash at the end of your trip
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Still stuck?
For a problem with a trip that is happening now, use in-app support. It reaches us with your trip details attached.