Everything Smart Ride does
Eight services, one account, one wallet, one support team.
Know the fare before you ride
Boda for a quick hop across town, car for the airport run or the family trip. Either way, the price you see is the price you pay, fixed before you request.
Estimated fare
UGX 8,500
Rider arriving
4 min
Order on the way
Courier: David · Boda
Watch it move from kitchen to door
Food, groceries, a prescription, or a parcel across town: the same live tracking follows every delivery from pickup to your doorstep.
Boda rides
Boda boda rides across Kampala with riders whose ID, licence, and plate we have checked.
Car rides
Cars for longer trips, airport runs, and group travel. You see the fare before you accept it.
Food delivery
Order from restaurants and local eateries, and follow the courier from kitchen to door.
Package delivery
Send documents and parcels across town, with live tracking from pickup to drop-off.
Shopping and groceries
Groceries, matooke, and household essentials from local stores, delivered the same day.
Pharmacy
Prescription and over-the-counter medicine from licensed pharmacies, delivered discreetly.
Smart Wallet
Top up from MTN MoMo or Airtel Money once, then pay for any Smart Ride service from it.
SOS button
One tap shares your live location with your emergency contacts and our support team.
A ride in a few steps
No calling around, no negotiating at the stage. Here is what actually happens between opening the app and arriving.
- 1
Choose your service
Boda, car, food, groceries, pharmacy or a parcel: pick what you need from one app and one account.
- 2
See the fare before you commit
The price you are shown is the price you pay. No haggling at the stage, no surprise once the trip ends.
- 3
Track it in real time
Watch your rider or courier approach on the map, with their name, photo and vehicle details.
- 4
Pay how you already pay
MTN MoMo, Airtel Money, cash, or your Smart Ride wallet balance, whichever suits the moment.
Made for how Kampala actually connects
- Your number stays yours
- Calls and messages between you and your rider or courier route through a masked connection. Neither of you ever sees the other’s real phone number.
- Built for Kampala’s network
- A dropped signal does not drop your trip. Ride and order updates queue on your phone and sync the moment your connection comes back.
What we do differently
The things people tell us matter most when they are standing at a stage deciding who to ride with.
- Riders we have checked
- Every rider submits an ID, a licence, and vehicle registration, and we verify them before their first trip.
- The fare you were quoted
- The price you see when you book is the price you pay. No surge surprises, no haggling at the stage.
- Riders who know the city
- Our riders work the routes they live on, so they know which stage is quicker at five in the evening.
- Pay how you already pay
- MTN MoMo, Airtel Money, or cash to the rider. Your wallet balance works across every service.
- Support based in Uganda
- Our support team is here in Kampala, reachable from inside the app or by email.
- Payments kept private
- Card and wallet details are encrypted in transit and at rest, and every transaction is logged.
Every rider goes through the same checks
Kampala first, expanding as our verified rider network grows into new towns.
ID checked
A government-issued ID is verified before anyone can accept their first request.
Licence and registration checked
A rider's driving licence and vehicle registration are checked against the vehicle they use.
Verified before their first trip
None of this happens after the fact. It clears before a rider can take a single request.
Common questions
More answers live in our help centre.
Talk to the team
Questions, partnerships, press, or something that went wrong on a trip.
- support@smartride.ug
- Phone
- +256 785 710 818
- Office
- Kampala, Uganda